America Ferrera and Ben Feldman star in a hilarious workplace comedy about a unique family of employees at a super-sized mega store. From the bright-eyed newbies and the seen-it-all veterans to the clueless summer hires and the in-it-for-life managers, together they hilariously tackle the day-to-day grind of rabid bargain hunters, riot-causing sales and nap-worthy training sessions.
The staffers go on strike, but Amy and Jonah make things worse by negotiating with corporate. The ambitious Mateo regrets going on strike and sneaks back into the store. Garrett meets a sightly woman on the picket line.
Jeff, the district manager from corporate, tells the Cloud 9 employees he is going to be around for the day to see what can improve in the store. Amy tries to impress him with a perfect day, but a workplace accident threatens her plan. Meanwhile, Glenn tries to come off as a tough boss in front of Jeff, Jonah attempts to help an unyielding Dina win over the employees she betrayed in the strike and Mateo discovers something about Jeff in his pursuit to win him over.
Jonah is assigned to the gun section of Cloud 9, and refuses to sell to anyone he deems suspicious; Glenn tries to buy the store's entire stock of morning-after pills.
Glenn grows concerned that he doesn't know enough about his employees after Cloud 9's spokesman is accused of a crime. Dina exploits Glenn's concerns by implementing storewide drug testing. Meanwhile, Amy and Jonah have a flirty day avoiding work; Cheyenne annoys Garrett by talking about her baby; and Mateo tries to understand his ambiguous relationship with Jeff.
New parents Cheyenne and Bo fight, prompting Amy and Glenn to give them advice in very different forms; Mateo and Jonah oversee dog adoption at the store; Garrett taunts Dina when she refuses to adjust his time card.
Dina throws a wrench in everyone's Halloween plans when something goes missing from the store and declares that no employee can leave until someone confesses to stealing. Amy is determined to find out who is responsible because she doesn't want to miss trick-or-treating with her daughter and Mateo prepares for his secret date with Jeff. Meanwhile, Jonah and Cheyenne struggle to bond until they discover they have more in common than they thought. Garrett has a difficult time defending himself during the store-wide investigation.
When corporate sends out a voting guide that only benefits the company's interests, Amy and Jonah work together to put out a rival pamphlet until Jonah's personal life gets in the way. Dina and Glenn are stuck in an accidental cover up while Mateo goes to great lengths to hide his undocumented status.
Much to Amy's dismay, Glenn hires Amy's husband, Adam (guest star Ryan Gaul), for some extra help, exposing her in ways in which she is not prepared. Frustrated with the lazy, noncommittal temps, Jonah and Garrett start an employee draft to place bets on who will quit first while Glenn tries to find the perfect person to play Santa at the store for Christmas
Cloud 9 braces for the biggest shopping day of the year when the employees all suddenly get sick.
At the beginning of every year, Cloud 9 employees hold a "lost and found bin cleanout" to get rid of all the unclaimed items. Amy unknowingly walks away with a huge wad of cash and Jonah is determined to help her find the best use for it. Meanwhile, Cheyenne proves she is never one to keep a secret and Dina pushes Garrett over the edge.
Jeff lets the employees know that Rex, a vice president from corporate, will be coming by the store to help with the rollout for Cloud 9's store-wide rebranding, and it turns out Rex is someone from Jonah's past. Amy and Garrett are delighted to hear Rex's stories about Jonah. Meanwhile, Mateo is stunned to learn of rumors that Jeff is in a relationship with an employee. Dina must retaliate against a snitch and Cheyenne tries to take advantage of the discounted "Halo" products.
During the morning meeting, Glenn accidentally tells the employees the real reason Amy has been late to work lately. Meanwhile, Dina tries to cheer up Amy by kidnapping her for a "ladies' lunch." Jonah and Garrett invent a game to pass the time, tricking Glenn and Mateo in the process. Cheyenne helps Amy take a fearless step with a dramatic new look.
On Valentine's Day, Amy and Glenn learn what happens when you try to force love.
The storewide heater malfunction magnifies angry tensions between Amy, Jonah, and the back warehouse employees. Dina and Garrett find a way to pass the time. Cheyenne helps Glenn through an existential crisis.
Amy sees Mateo out on a secret date with Jeff. Glenn resents Jonah for outshining him during Cloud 9's Wellness Fair. Dina tries to prove that Amy faked an illness.
Jonah accompanies Amy on a trip to help her parents move out of her childhood home. Glenn is intent on winning a Cloud 9 Integrity Award. Dina tries to use Mateo's relationship with Jeff to fix various problems with the store.
Mateo's store transfer gets derailed when his undocumented status comes into play. Glenn battles an online troll with Amy's help. Jonah and Cheyenne attempt to give legal counsel to Mateo.
Glenn invites all of his kids to the store, causing disaray among the employees; Jonah falls for Glenn's 25-year-old daughter; Garrett, Dina and Cheyenne try to keep track of one of the toddlers; Mateo tricks the kids into working for him.
A "spring cleaning" day is initiated by Glenn, and Amy and Garrett snoop into abandoned photos during the cleanup. Also, Jonah tries to gain Glenn's approval, and Cheyenne's fiancé begins working at the store to make fast cash for their wedding.
Cheyenne and Bo's wedding arrives, but not all goes according to plan. Also, Amy and Jonah dodge relationship rumors; Glenn sets out to change Jeff's mind after learning of looming layoffs; and Dina talks her way into the wedding party.
In the Season 2 finale, Glenn tries to figure out which employees to lay off; Jonah copes with the fallout of an admission he made to Amy; Garrett and Dina spar; and Mateo creates an alliance to keep his job. Also: a a tornado warning goes into effect and forces the staff into uncomfortable pairings.
Glenn asks Amy and Mateo to sample salsa which leads to a racial intervention video for all the employees. Meanwhile, Jonah helps out customers which leads him to giving out flu shots in the pharmacy.
Jonah's coworkers discover a mannequin that looks exactly like him. While trying to prove that the teasing doesn't bother him, Jonah ends up doing the complete opposite. Meanwhile Cheyenne is thinking of putting her baby up for adoption.
Jonah supervises Amy’s daughter, Emma, at the store, while Dina attempts to apprehend a shoplifter.
A secret shopper is sent by corporate to test the employees as they try to work out who it is.
Glenn makes the employees face off against each other in a contest to see who sells more stuff.
Cheyenne takes advantage of Cloud 9’s one-day wedding sale while Amy and Dina try to find her missing fiancé.
The employees have to spend the night in the store while they wait for a delivery and bond as they pass the time.
Jonah tries to find the words to tell Dina that he does not reciprocate her feelings, meanwhile a new assistant manager is appointed by Glenn.
Amy finds out that Cloud 9 does not offer maternity leave so the employees come together to help Cheyenne despite the talk of unions.
Jonah begins his first day on the job at big-box store Cloud 9 and immediately starts a rocky relationship with floor supervisor Amy when he comes off as elitist and mistakenly marks appliances for only a quarter. He is also the romantic target of aggressive assistant manager Dina, whose bible is the employee code of conduct. Pregnant Cheyenne shares a memorable moment with her boyfriend, Bo.
On their first day back from suspension, Amy and Jonah steel themselves for a barrage of jokes and snide comments about their sex video, while Jeff goes to extreme lengths to win back Mateo.
Jonah helps Amy get creative to stock up on supplies for her new baby. Glenn & Jerusha take maternity pictures that inspire Dina to have her own photo shoot – art-directed by Mateo.
Amy and Jonah get combative to keep their new relationship hidden from their co-workers. Glenn spirals when he learns Kelly wants to transfer to a new store. Cheyenne struggles to organize a Cloud 9 carpool.
When an employee costume competition is announced, Amy and Mateo aren't afraid to play dirty to win first prize - a paid day off. Glenn is preoccupied by Cloud 9’s new automatic cart collector. Garrett is tormented by an annoying Halloween novelty song.
Amy and Dina are both in labor! But while Glenn’s manager status gets Dina the royal treatment at the fancy hospital, Amy and Jonah have a far different experience at a nearby (and cheaper) clinic. At Cloud 9, Garrett struggles to express his best wishes for the new parents.
Amy faces a nightmare day at work when she learns she doesn’t have maternity leave - made worse by Cheyenne and Mateo’s campaign to change her baby’s name. Jonah and Garrett take on hiring the new seasonal help.
When a new Cloud 9 initiative forces employees to be friendlier to their customers, Amy ends up getting to know Jonah’s parents – and learns he hasn’t been completely truthful with them. The new policy also inspires Garrett and Dina to find out who can hold a smile longer.
Amy and Jonah get a taste of how the other half lives when they attend a managers' conference. Mateo unwittingly reveals a secret about himself. Garrett and Dina face the trials and tribulations of the gift-wrapping station.
It's Cloud 9's "Grand Re-Opening." Amy and Jonah confront their awkward kiss. Glenn discovers something about himself. Garrett avoids Jonah. Mateo worries about a voicemail he left on Jeff's phone. Dina meets her match in Howie Mandel.
Amy worries that Dina may be struggling with anxiety. Jonah tries to find out more about Garrett's past. Mateo and Cheyenne avoid work by convincing Glenn that they were close with Brett.
Amy turns to Jonah for advice on how to balance her parenting. Garrett and Dina argue over who broke up with whom. Cheyenne tries to convince Mateo that the cute construction worker might just be flirting with him for store perks.
Tensions arise among the employees after an attempted robbery, pitting Dina against Jonah. Glenn has a tough time firing the store security guard. Amy discovers that her coworkers have been hanging out without her.
A dead body is found in the drywall, making for an extra-creepy Halloween at Cloud 9, and Amy creates an awkward situation when she messes with Jonah's online dating profile.
Mateo turns to stranger and stranger home remedies for an ear infection. Amy and Jonah decide to offer an alternative to Cloud 9's terrible health insurance plan. Glenn enlists Dina to help him get medical attention for his own embarrassing condition.
Trying to prove how wild she can be, Amy turns a boring Christmas Eve at Cloud 9 into a holiday adventure; Jonah and Garrett's roommate issues boil over; Glenn tries to prove to Mateo that Christmas is better than fine.
After a Cloud 9 employee posts a controversial video online, Dina enlists Cheyenne to help monitor the rest of the staff's social media accounts; Glenn suspects Mateo of rewards card fraud.
Amy throws a party to prove how great she's doing post-divorce; Dina makes the ultimate sacrifice; Glenn and his wife are forced to conduct some personal business at Amy's home.
Corporate announces that the store is getting an upgrade; Amy, Jonah, and Dina set out to discover the pros and cons; Cheyenne accidentally volunteers to be Glenn's surrogate.
Amy finds herself caught in the middle of a conflict between Cheyenne and her ex-convict mom; a personal agreement between Glenn and Dina gets heated when Glenn brings in a lawyer; Jonah finds out that Kelly believes in angels.
Still fresh from her divorce, Amy doesn't feel ready to start dating again; when Mateo tries to set her up with his loser cousin, she gets determined to show everyone she can do better; Dina takes advantage of a medical condition to scam Glenn.
When gamers invade Cloud 9 for the release of a hot new video game, Jonah tries to help Amy secure herself a copy of the game; Mateo helps Garrett make a good impression on one of his heroes.
When Mateo gets injured, Jonah tries to help him keep his immigration status a secret; Amy attempts to convince everyone that she likes Kelly.
Glenn and Dina offer amnesty to the employees for any bad things they confess; Garrett and Cheyenne try to decide how to take advantage of it; Jonah and Amy try to defuse an awkward situation that has the whole store gossiping.
When Jeff leaves Cloud 9 to work at Target, Garrett leads Glenn to believe that he's poaching other employees to go with him. In return Glenn tries to poach employees from Target. Amy goes on a double date with Dina, and Kelly and Jonah discuss moving in together.
The new district manager decides to make some cuts to save money. Mateo struggles to prove his skills on the cash register.
Glenn tries to help his wife sell her needlepoint, despite Jonah's concerns that he's pressuring his employees. Amy doesn't feel Latina enough when a guy flirts with her in Spanish. Garrett tries to uncover the truth behind a beer vendor's product.
As lottery mania sweeps the store, Dina encourages the employees to sell as many tickets as possible. Jonah helps Amy track down the new district manager to lobby for a raise.
The store hosts a gender reveal party for Glenn and his wife. Dina is freaking out at the realities of having to deliver a baby. Amy receives some unsettling news.
Amy and Jonah deal with the consequences of their recent interactions; Glenn and Dina enlist Garrett's help to win the store a visit from Cloud 9's CEO.